Last Updated: 5th September 2025
At PPF Vale, we value our customers and aim to deliver the highest quality Paint Protection Film (PPF) services. Since all installations are custom work, we have a transparent refund policy outlined below.
1. Deposits
A deposit may be required to secure your booking.
Deposits are non-refundable, unless the cancellation is made by PPF Vale (e.g., due to unforeseen circumstances).
2. Service Cancellations
If you wish to cancel your booking, please notify us at least 10 days in advance.
Cancellations made within the notice period may allow you to reschedule, but refunds will not be issued.
Failure to attend your appointment without notice will result in loss of the deposit.
3. Completed Services
Due to the custom and labor-intensive nature of PPF installations, refunds are not available once the service has been completed.
However, if you experience any issues related to installation quality or film defects, please contact us immediately. We will review the matter and, if applicable, address it under our warranty terms.
4. Product Defects or Issues
Manufacturer defects in the film (e.g., bubbling, peeling) may be covered under warranty.
Warranty claims will be reviewed and processed in accordance with the manufacturer’s policies.
5. Refund Processing
If a refund is approved (e.g., in exceptional cases such as duplicate payments), it will be processed within 3 business days via the original payment method.
6. Contact Us
For any questions about our Refund Policy, please contact us:
📞 Phone: [Your Number]
📧 Email: contact@ppfvale.com
